Privacy Policy

Introduction

This Privacy Policy describes how Hands On Dental ("we," "us," or "our") collects, uses, and protects information when you visit our website at handsondental.ai or submit a request through our appointment or contact forms. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect information you provide directly to us, including:

• Contact information such as your name, phone number, email address, and preferred contact method.
• Information you provide in appointment requests or messages, including the reason for your visit and any dental concerns.
• Information you submit when contacting us by phone or through our website.

We also collect limited technical information automatically, such as your IP address, browser type, device information, and pages visited, to help us understand how visitors use our website and improve its performance.

How We Use Your Information

We use the information we collect to:

• Respond to your appointment requests, questions, and feedback.
• Schedule and confirm appointments, and send appointment reminders if you choose to receive them.
• Communicate with you about our services, promotions, and practice updates, where permitted by law.
• Maintain and improve our website experience and security.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party service providers to help us manage appointment requests, communicate with patients, and analyze website usage. These providers are authorized to use your information only as necessary to provide services to us and are not permitted to use it for their own purposes. For example, appointment requests submitted through our website are forwarded to our practice management platform so we can follow up with you promptly.

Mobile Messaging

If you choose to receive text messages from us, you agree to receive informational messages such as appointment reminders and account notifications. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us at any time to:

• Access, update, or correct the personal information we have about you.
• Request that we delete your personal information, subject to legal and business requirements.
• Opt out of receiving promotional communications.
• Raise any concern about our use of your data.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us: